Most affected customers can get a credit of 90 $US on their cable and internet bills. Some will be eligible for $180 credit, the district attorney`s office said. Customers who have been exposed to outdated modems preventing them from getting the higher bandwidth they purchased, as well as those who have purchased faster internet speeds than the company`s infrastructure has not been able to provide receive a one-time credit of about 90 $US. Some consumers who are covered by both get up to $180 in credit. The money is refunded to Spectrum customers within 60 days as a one-time credit on their monthly internet bills. According to the prosecutor, eligible subscribers will receive a one-time credit of about $90 on their bills. If someone qualifies, they automatically get the credit, said District Attorney`s Office spokesman John Hall. The deal includes more than 170,000 California consumers who have not received the internet speeds they paid for. Eligible customers receive $90 in a one-time credit on their invoices. Customers who have been exposed to outdated modems and have paid for higher internet speeds are entitled to a credit of $180 USD.
Spectrum is required to issue credits to all eligible consumers within 60 days. Most of the money is returned through automatic credits on monthly cable/internet bills from Spectrum customers, which became Time Warner Cable`s main business after a merger in 2016. LOS ANGELES (CBSLA) – If you`re one of tens of thousands of Time Warner customers in California who have had to deal with slow internet speeds, you may be entitled to get credit on your next bill. Spectrum has 60 days to issue the credit to eligible customers. The transaction returns nearly $17 million to eligible customers. Most funds are allocated in the form of automatic credits on their monthly cable and internet bills. Internet customers who were unable to get the service they paid for receive a one-time credit within 60 days, authorities said. Customers who received outdated modems will receive a credit of 90 $US, while those who received the Modem and also paid for higher internet speeds will receive a credit of 180 $US, the statement said. Some customers, who both issued outdated modems and paid them for higher internet speeds, are entitled to about $180 $US in credit, the prosecutor`s office said. I`ve been going around the spectrum for six months.
I am charged for and internet speed up to 200 mbps and most nights I only get about 10-20 mbps. Technicians have already come to the house several times, and they all say that this is their end and that they are working on it. Once, I received a $10 credit on my bill. You seemed to have a monopoly where I live, because I can`t find another provider to use my address. Most of the money – the largest ever insured by the prosecutor in such a dispute – is returned to customers within 60 days by automatic credits on their monthly cable/internet bills from Spectrum, the parent company of Time Warner Cable, after a merger in May 2016. I left Spectrum last year because of increases in my bill, I had cable, internet and phone services with them, and I was told that I had no right to get anything out of the complaint, because I am no longer a customer, you can refer me to someone I talk to, because I was scammed like their current customers, so I should be entitled to a refund. The company has not admitted any responsibility, but has agreed not to promote a level of internet speed that it is aware of or that it should reasonably know that it cannot consistently provide during peak hours. The agreement also requires the company to ensure that customers receive devices that can provide promoted speeds. Affected customers automatically see within 60 days either a credit of 90 or 180 $US on their Spectrum bill, the da..
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